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Terms & conditions

Deposit

We kindly ask you to do a deposit in the amount of EUR 75,00 per person when you have fix booked your stay at our hotel. If you are using the IBAN and BIC (Swift) the bank transfer within the EU will cost the same as a domestic bank transfer.

Our bank details

Raiffeisenbank Grossarl
Bank account number: 70300
Bank code: 35019
IBAN: AT353501900000070300
BIC (Swift): RVSAAT2S019 concerning Manfred Rohrmoser

Booking conditions

The prices listed are per person and day including half board and the Lammwirt pamper package.
The children prices are only valid when the children are sleeping in the room of the parents and both are paying the full price.
The stay for children until their 3rd birthday is for free (except family studio „mountain crystal“ and family room „Panorama“).
For the third and fourth person we are giving a discount of 25% from the half board price.
Single room supplement of € 10,00 per person and day.
For an overnight with breakfast you are paying € 8,00 per adult and day (€ 4,00 per child and day) less from the half board price.
For dogs we charge € 10,00 per day without feed.
You can pay with ec card, Maestro, ATM or cash.
All rooms are non-smoking rooms! Smoking is only allowed on the balcony!
Your room is available from 3 pm on your arrival day. We kindly ask you to leave the room until 10 am on your departure day. If you arrive later than 6 pm please contact us. Otherwise your room will be offered to another person if possible.

Cancellation

The cancellation fees are calculated based on the AGBH. According to § 5 Abs. 5.5 - 5.6 these are the following:
Until 3 months before your arrival = for free
3 months until 1 month before your arrival = 40%
1 month until 1 week before your arrival = 70%
1 week before your arrival = 90%

For no show, late arrival or early departure, the total payment is due.

Travel insurance

To avoid unnecessary cancellation fees, we recommend to conclude a travel insurance. We are offering a travel insurance in cooperation with the European travel insurance.